Operations Console

Admin Manual

Admin

Run the platform

Admins oversee the whole platform — users, companies, bookings, disputes, compliance and pricing. The Freight Pricing console sets the rates and commission used for every quote.

17 screens, step by step

1

Admin Home

Platform health and key metrics.

Monitor platform activity

Jump to any admin area

Open this screen
2

Freight Pricing

Set rates & commission for every vehicle type.

Edit the rate card per vehicle type

Set commission and booking fee

Add per-company negotiated overrides

Open this screen
3

Users

All platform users and their roles.

Search and manage users

Suspend or promote accounts

Open this screen
4

Companies

Every company on the platform.

Verify and manage companies

Review company details

Open this screen
5

Entities

Browse all records across the system.

Inspect any record

Cross-reference entities

Open this screen
6

Bookings

All warehouse & service bookings.

Oversee bookings

Step in when needed

Open this screen
7

Disputes

Open disputes that need resolution.

Review dispute details

Resolve and record outcomes

Open this screen
8

Compliance

Documents and checks across companies.

Review submitted documents

Approve or flag compliance

Open this screen
9

Certifications

Worker and driver certifications.

Verify certifications

Track expiries

Open this screen
10

Billing

Platform-wide billing and revenue.

Monitor revenue

Review invoices and payouts

Open this screen
11

Platform Settings

Global configuration switches.

Toggle features

Adjust global settings

Open this screen
12

Shipping Carriers

Carriers available platform-wide.

Manage carrier integrations

Enable or disable carriers

Open this screen
13

Labour Calendar

Shift coverage across the platform.

Monitor shift coverage

Spot platform-wide gaps

Open this screen
14

Work Photos

Proof photos captured across jobs.

Audit proof photos

Verify completed work

Open this screen
15

Audit Logs

A trail of important actions.

Trace key actions

Investigate issues

Open this screen
16

System Health

Service status and errors.

Monitor system status

Catch problems early

Open this screen
17

Notifications Health

Delivery status of notifications.

Check notification delivery

Spot failures

Open this screen
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